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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan

5
Is good rate and I recommend to mi friends Reviewed on: 10th March 2023

Prompt

5
They followed through as advertised Reviewed on: 10th March 2023

Easy application, fast money transfer

5
It was easy to apply for a loan, good rates offered, money was transferred to my bank account very fast, it was easy to manage my loan account on the website Reviewed on: 10th March 2023

Easy to set up and good rates

5
Ratesetter does what it says sets the rates. Best rate I received with quick communications . Reviewed on: 10th March 2023

Great service

5
Good service, quick and easy to use. User friendly overall very good experience so far Reviewed on: 10th March 2023

Excellent

5
Never any issues Professional if you call someone on the phone e straight away no waiting no frustration Reviewed on: 10th March 2023

Quick and efficient!

5
Easy application and Quick decision. Very happy with service. Reviewed on: 10th March 2023

Excellent

5
Better than any other loan companies including high street banks Reviewed on: 10th March 2023

Great loan provider

5
Very easy to deal with. Perfect overall Reviewed on: 10th March 2023

Very quick, easy application

5
Easy application, received money within a few days and it is easy to track what is paid off and what still remains. I recommend Reviewed on: 10th March 2023

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