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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Smooth process

Was a great process on getting my loan. Smooth and clear instructions. Reviewed on: 10th March 2023

You are the best

I don't have a problem with you. Reviewed on: 10th March 2023

Exemplary service, 10/10

From start to the present day, the entire service has been simple, easy and efficient. A true Pleasure to lend from Reviewed on: 10th March 2023

Fantastic company

Fast friendly and extremely helpful Reviewed on: 10th March 2023

Loan

Listen to what your needs and look at the best product for you explain everything step by step and make sure you are happy to proceed Reviewed on: 10th March 2023

Straightforward and easy to use

All the process from applying to acceptance and also the rest was very smooth. I am very happy :) I needed this money at that time and this loan was a great help. Thanks RateSetter Reviewed on: 10th March 2023

EASY TO SET UP AND FUNDS AVAILABLE QUICKLY

Step by step set up and all done online, quick decision and funds made available very quickly. Easy to understand payments and account available to view online. Reviewed on: 10th March 2023

Great company simple terminology

Great company to use I found rate setter when looking for finance for a car and to pay off an existing bill , great service online systems are so easy to use and very intuitive, I would honestly recommend to any one Reviewed on: 10th March 2023

Friendly no nonsense

Straight forward experience quick turn around used twice and would use again thank you Reviewed on: 10th March 2023

Superb

Quick, reasonable interest rates and very good customer service Reviewed on: 10th March 2023

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