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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Very fast

5
Very fast and flexible, no problems with this company Reviewed on: 10th March 2023
Stewart Cardy 's avatar
Stewart Cardy

Smooth process

5
Was a great process on getting my loan. Smooth and clear instructions. Reviewed on: 10th March 2023
demi's avatar
demi

You are the best

5
I don't have a problem with you. Reviewed on: 10th March 2023
Eli Hristova 's avatar
Eli Hristova

Exemplary service, 10/10

5
From start to the present day, the entire service has been simple, easy and efficient. A true Pleasure to lend from Reviewed on: 10th March 2023
Kenan 's avatar
Kenan

Fantastic company

5
Fast friendly and extremely helpful Reviewed on: 10th March 2023
Aimee Bruce's avatar
Aimee Bruce

Loan

5
Listen to what your needs and look at the best product for you explain everything step by step and make sure you are happy to proceed Reviewed on: 10th March 2023
chris Hennessey's avatar
chris Hennessey

Straightforward and easy to use

5
All the process from applying to acceptance and also the rest was very smooth. I am very happy :) I needed this money at that time and this loan was a great help. Thanks RateSetter Reviewed on: 10th March 2023
Nina Yari's avatar
Nina Yari

EASY TO SET UP AND FUNDS AVAILABLE QUICKLY

5
Step by step set up and all done online, quick decision and funds made available very quickly. Easy to understand payments and account available to view online. Reviewed on: 10th March 2023
Graham's avatar
Graham

Great company simple terminology

5
Great company to use I found rate setter when looking for finance for a car and to pay off an existing bill , great service online systems are so easy to use and very intuitive, I would honestly recommend to any one Reviewed on: 10th March 2023
Richard 's avatar
Richard

Friendly no nonsense

5
Straight forward experience quick turn around used twice and would use again thank you Reviewed on: 10th March 2023
Tim Spencer's avatar
Tim Spencer

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