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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Superb

Quick, reasonable interest rates and very good customer service Reviewed on: 10th March 2023

Easy

It was not difficult and my rate was good. I haven't had any problems so far and I would recommend to a family members. Reviewed on: 10th March 2023

5 star

Very smooth through application to pay all the loan back Reviewed on: 10th March 2023

Excellent service

No hassle and professional - we have received great customer service and would highly recommend Ratesetter. Reviewed on: 10th March 2023

Easy as pie

I needed a loan to consolidate credit card debts. Applied online and got a decision in minutes and the money was transferred within days Reviewed on: 10th March 2023

easy to arrange, great rates, and money in the account quickly!

Brililant from start to the money! really good service when needed. Reviewed on: 10th March 2023

Amazing Rate

The application was clear understandable and easy to fill in. Amazing service! Best loan company I’ve ever dealt with. Reviewed on: 10th March 2023

Quick decision and competitive

It was a simple online process to arrange a very affordable and competitive loan, you are able to manage your loan all online throughout the term, I would certainly look to use RateSetter again. 5 Stars from me. Reviewed on: 10th March 2023

Best lona provider

Interest rate are low and very reliable been with them for 2 years Reviewed on: 10th March 2023

Loan

That was very quick response I ever received Reviewed on: 10th March 2023

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