Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

loan

Very good company to deal with . Reviewed on: 10th March 2023

Really easy to navigate and a very good interest rate

Very good fast and efficient service Reviewed on: 10th March 2023

One Word to say Thanks

Excellent service and great work guys and thanks Reviewed on: 10th March 2023

Very fast and efficient service

My applications were dealt with extremely efficiently and the process was very straightforward. Outstanding! Reviewed on: 10th March 2023

BEST LOAN PROVIDER

I received my decision quickly and money paid into my accounts promptly. All questions were answered promptly. I would recommend for anyone applying for a loan. Reviewed on: 10th March 2023

Professional

A quick, fair, professional service Reviewed on: 10th March 2023

Helped me so much

Rate setter helped me out if a rather tricky situation, they were extremely helpful, efficient and not only that they were quick to approve the loan, and pay it into my bank. Plus the interest rate was great! Would highly recommend Reviewed on: 10th March 2023

Great service, great rates.

Simplicity in itself. Unbelievable service got my loan over the phone on a Sunday evening with no problems at all, the money was in my account the very next day, I couldn't believe how quick and stress free the whole experience was, I have recommended Rate Setter to numerous people. Reviewed on: 10th March 2023

Good

Nice to deal with and their percentage is very low and I love to get loans from them again and again Reviewed on: 10th March 2023

Great

Absolutely no issues - so easy to use the online platform for checking progress/making payments, and such a low interest rate too Reviewed on: 10th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Personal Loan
from Novuna Personal Finance 4.89 from 359 reviews
Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub