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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter loan

This is my second loan ,both have been very straightforward,so easy to deal with Reviewed on: 10th March 2023

Outstandingly liw rate

I applied for a loan in 2021 and ratestters had the best rate. I went on to recommend them to my daughter to get a car loan. Their system is so straightforward and quick. Reviewed on: 10th March 2023

Great and quick process

Easy and quick to apply, great customer service, everything is very well explained. I highly recommend to everyone. Very pleased with their service. Reviewed on: 10th March 2023

Loans with ease

Very easy process A great rate with flexible repayment options Reviewed on: 10th March 2023

Great company

Ratesetter are so easy to work with. They are professional, supportive and friendly. I highly recommend them for their great customer service! Reviewed on: 10th March 2023

Excellent

I had to pay privately for my son's mental health I applied for a loan and it was in my bank the next day my bank want too much interest so once again Rate Setter helped me out keep up the good work Reviewed on: 10th March 2023

Highly recommend!

Easiest loan I’ve ever had with, low interest rates and friendly, helpful customer service. The website is really accessible, I like the fact I can see all my future payments with how much interest each payment incurs and it’s really easy to make an overpayment and then see the difference it’s made to reducing loan repayments. I would highly recommend rate setter to anyone wanting a fair loan. My credit rating is not the best but I still got a really good rate Reviewed on: 10th March 2023

best loan privider

Borrowed from Ratesetter on a few occasions when times were tough, great service, fast response and fantastic rates. So highly recommended Reviewed on: 10th March 2023

Easy

Was very easy to set up the loan and was fast in the money being paid into my account. No hassle. Reviewed on: 10th March 2023

Quick & easy

Easy to complete online form. Quick response and payment. Affordable repayments. Reviewed on: 10th March 2023

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