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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straight forward loan

Took out a loan for a car almost four years ago and it was easy to process and haven’t had any issue Reviewed on: 10th March 2023

Happy Customer

The loan was organised with a minimum of fuss, very quickly and at a good rate - very pleased with the overall service. Online status tracking is easy to access and very clear. Reviewed on: 10th March 2023

Ease of forms and great products

Ease of forms and great products Reviewed on: 10th March 2023

An exceptional service

Very easy and straightforward to apply with a very prompt service. Money was in my account within minutes from being excepted. Can pay off early with no charges. Would highly recommend to anyone Reviewed on: 10th March 2023

Good Experience

They are Quick in doing the paper-work and approval. Reviewed on: 10th March 2023

Excellent service

Best rates, great customer service very helpful. Quick transfer of money . Reviewed on: 10th March 2023

Great company

Provides support , clear breakdown of loan and repayments. Great rate on loan. Online account to manage lone and flexible payments. Never had a problem . Reviewed on: 10th March 2023

Easy and fast

Was very easy and fast to apply and get the loan I needed. Reviewed on: 10th March 2023

No frills

Quick and transparent dealings very fast approval or disapproval Reviewed on: 10th March 2023

Fast, simple and efficient

As said easy to apply and complete. Great service Reviewed on: 10th March 2023

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