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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Personal Loan

I have got the personal loan approved and received at a crucial time of my need and the process was all smooth, quick and hassle free. Thank you Ratesetter. Reviewed on: 10th March 2023

Best loan rate

Best and cheapest rate for a loan..service was brilliant.money in my bank next working day Reviewed on: 10th March 2023

When no other bank was interested, Ratesetter listened. And delivered!

Ratesetter was the only organisation that was interested in our initial loan enquiry. With a long payment schedule and a low interest rate we were so pleased that we applied for a second loan. Again, successfully. Reviewed on: 10th March 2023

Happy Loan

RateSetter Easy to contact and they agreed my loan so quickly,interest rate very good,overall experience very good. Reviewed on: 10th March 2023

Great service

Had a loan with Ratesetter through Clear score, Very quick, easy application, Easy to see on the portal should you wish to manage your loan, Would recommend. Reviewed on: 10th March 2023

Fantastic service, highly recommended.

I took out a loan last year, so straightforward and stress free. Will definitely use your services again. 10/10! Reviewed on: 10th March 2023

Excellent

When I applied for a loan it was quick and simple with a low interest rate. Reviewed on: 10th March 2023

Excellent service and speedy application

Really simple and straight forward application. I would highly recommend RateSetter. Reviewed on: 10th March 2023

Excellent service

I have had two loans with rate setter they have been very helpful and professional Reviewed on: 10th March 2023

Brilliant and easy

From day 1 Ratesetter have been easy, helpful and caring to their customers. I didn't have the greatest credit score but they still have me a chance anyway. Very quick with paying the loan and always available if you need them. Great company. Reviewed on: 10th March 2023

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