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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straightforward and easy to use

Everything was straightforward and easy to use, from the application to the online account management. Change of payment date was hassle free. Reviewed on: 10th March 2023

Good loan

Ratesetter have given me no issues. Everything has been simple Reviewed on: 10th March 2023

Highly recommend

Couldn’t have made it easier. Highly recommend it to anyone Reviewed on: 10th March 2023

Great lender, reasonable rates

I've had a great experience with RateSetter. They really helped me out when I needed some extra cash. Everything was straight forward. Highly recommended lender. Reviewed on: 10th March 2023

Perfect option now a days

Was looking for some cash due to financial issues, despite not having great credit score. APR was acceptable on ratesetter Reviewed on: 10th March 2023

Quick, efficient, friendly and stress free.

Ratesetter offered me a quick and efficient solution for taking out a loan, the application and ongoing management of my loan is extremely friendly and far less stressful than other loan avenues! Reviewed on: 10th March 2023

Exceptional loan management

From day 1 upto date no issues what a great company.I have never had any bad experiences with Ratesetter hand on heart Reviewed on: 10th March 2023

Reasonable rates

Quick and simple to apply. Quick technical help if required. Reviewed on: 10th March 2023

Personal Loan

Loan agreed quickly and with no fuss, excellent service Reviewed on: 10th March 2023

Great service, low rates

I used a comparison site to see what was available on the market. Whatever value or loan period I looked at, RateSetter had the best deal. The application process was easy and the decision was immediate. Great service. Reviewed on: 10th March 2023

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