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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Personal Loan

I was in desperate need for a personal and Ratesetter fulfilled my needs very efficiently. Saviour :) Reviewed on: 10th March 2023

Fast, easy and very smart

We got approved within a few hours and really helped me and my fiancé get the much needed loan towards our wedding and new baby Reviewed on: 10th March 2023

Simple & Quick

I applied for a ratesetter loan over a year ago. Service was simple & quick to use. Payments are affordable & locked in. Would definitely use ratesetter again. Reviewed on: 10th March 2023

Customer focused service

Ratesetter provide easy to apply for loans with super quick decisions. Their application process is really user friendly and easy to use and they allow plenty of opportunities to get in touch if you need any help. When I’ve spoken to customer services they have been so friendly and helpful and they’ve taken the time to help me resolve my issue Reviewed on: 10th March 2023

Brilliant service quick decision

A sole trader I needed a new van for my business and applied to 3 companies. Rate Setter were the quickest to respond, had an easy online process and platform that I can manage my details on and had the funds agreed and deposited in my bank very quickly. Reviewed on: 10th March 2023

Excellent service

The whole transaction was very smooth. The website is very clear and easy to use Reviewed on: 10th March 2023

Great easy process with excellent rates

All done over the phone and online helpful staff that make the process so simple Reviewed on: 10th March 2023

Quick, easy and convenient

I have got the money in my bank account in one day without any hassle. Reviewed on: 10th March 2023

Great loan provider ,stress free ,no hastle

Does exactly what it says on the tin had a few loans with ratesetter never a problem and will help any time , im after a top up with my additional loan im sure they will help me soon Reviewed on: 10th March 2023

Easy to apply

I can always depend on them whenever I needed an extra to my project and I can easily get the money in my account in few days. The best thing with Ratesetter their rate is very low. Reviewed on: 10th March 2023

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