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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing Service

Great Service, Fast, Friendly has been so helpful and easy to set up perfect loan company in our opinion Reviewed on: 10th March 2023

Excellent

Best loan provider i have ever come across Fast efficient and costs less than anyone else right now. Brilliant. Reviewed on: 10th March 2023

Easy Peasy

No fuss rapid decision loan good rates Reviewed on: 10th March 2023

Very happy with them

I went with Ratesetter due to an experian recommendation. The whole process was simple and easy to use. They set everything out learly and have been a great compnay to deal with. The money was transferred so quickly and they send an annual statement so i know where i am at with my loan. Reviewed on: 10th March 2023

Quick & Easy

Quick & easy process and easy to track my payments Correspondance was always good and communications were answered effectively and in a timely manner. Would use again when looking for a loan in the future. Reviewed on: 10th March 2023

Great loan in seconds

Great company for a loan provider - funds approved in hours and great service along the way Reviewed on: 10th March 2023

It's really real.

It really works, I was able to get my loan quickly with affordable repayments. It's a real loan. Reviewed on: 10th March 2023

Easy and quick

Easy quick and lower rate loan provider and easy manage account and straight to bank Reviewed on: 10th March 2023

Greate service

Really happy with the company as they offer loans at good rates fast. The customer service personnel are very helpful witch matters for me when I chose a service. Reviewed on: 10th March 2023

Always helpful, informative and supportive with any needs I have

Always been a fair a supportive provider, woukd certainly use them again once finished my loan term Reviewed on: 10th March 2023

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