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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Great customer service and excellent rate i recommended compare to high Street banks Reviewed on: 10th March 2023

Excellent Service

RateSetter were quick, efficient and thoroughly professional Reviewed on: 10th March 2023

Fast and trustworthy

Provided a reliable loan with acdatr of choice for payment takes payment monthly directly very efficient Reviewed on: 10th March 2023

Personal Loan

I took out a personal loan - the rate was extremely competitive and the service was fantastic and money was with me very quickly after a painless application process. Reviewed on: 10th March 2023

Straight-forward, accessible

Straight-forward, accessible, good interest rate Reviewed on: 10th March 2023

Easy access with low interest rate

Very quick loan approval. They charge quite low interest rate as compare to other companies. I recommend RateSetter to everyone. Reviewed on: 10th March 2023

Easy peasy

When my car PCP came to an end I decided to buy my car. Shopped around and Ratesetter ticked all the boxes. No only was it very competitive terms it was also so easy to set up! Thank you for a hassle free service! Reviewed on: 10th March 2023

Wonderful company, fast and quick

Really quick and easy to organsie,low rates Reviewed on: 10th March 2023

Fantastic service

Service was swift and efficient as well as responsible lending advice Reviewed on: 10th March 2023

Easy and affordable loans

The way you apply your business is second to none A very easy process from start to finish for me a customer to understand Also very quick with the decision Reviewed on: 10th March 2023

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