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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excelend Speed and service

Money Received same day, easy to set p and organised with online portal. Reviewed on: 10th March 2023

Mr TLP

I was so happy about loan it’s was really good deal . Reviewed on: 10th March 2023

Excellent service

Great service, clear communication Reviewed on: 10th March 2023

They provide a great service and AM happy with the company for helping me out

They provide a great service and AM happy with the company when they provide me with a loan Reviewed on: 10th March 2023

Fast & Efficient

From application through to the monies being in my account, the process was very fast and my interactions with the staff very positive. Highly recommended! Reviewed on: 10th March 2023

Easy to use

Very easy to use as a first time loan and easy to understand/manage on the website Reviewed on: 10th March 2023

Excellent company ,easy and helpful

I have used ratesetter twice now for two separate loans ray affordable repayments with no hassle so easy to understand no faff . Reviewed on: 10th March 2023

Fantastic! Easy process! Super helpful

Rate after has to be the best loan company I have dealt with. Right at the start from a very easy application through to receiving the money promptly. Everything is online so really easy to use and keep track! You can really easily make over payments. Reviewed on: 10th March 2023

Easy and clear

There is no confusion with this company. It’s easy to see what I’ve paid, how much I owe and increase the value if needed. Reviewed on: 10th March 2023

No fuss!

No fuss application. Great rates compared to other companies. App is fantastic very easy to use and gives you all the info you need so no calling customer services. Reviewed on: 10th March 2023

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