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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan provider!!!

Looking for help in my financial situation and without a doubt I Knew I could count on the help of Ratesetter. Reviewed on: 10th March 2023

Helpful and easy to use.

I need to take out a loan and Ratesetter are a fantastic company to be with. it only took 24 hours for them to make a decision and the money was in my account the very next day. Will recommend them to everybody. Reviewed on: 10th March 2023

Very quick and professional service

Loan was sorted out and actioned very quickly with no stress. Reviewed on: 10th March 2023

Reassuring Loan Application

My experience was professional, uncomplicated & with a positive outcome. Really great service to highly recommend. Reviewed on: 10th March 2023

Great Service

Rate setter were offering the cheapest APR which is what everyone looks for when wanting to borrow money. The application was straightforward & I was approved quickly & had the money in my bank in a couple of days! I have recommended them to family & friends. Great company Reviewed on: 10th March 2023

Fantastic

Fantastic customer service and very helpful!! Reviewed on: 10th March 2023

Easy to use

Easy website, user friendly. Good customer service. Competitive rates Reviewed on: 10th March 2023

Great experience

Needing a loan is stressful enough but having to jump through all the hoops to get one is worse but with Ratesetter it's really straight forward and quick and no time wasted waiting for someone to answer the phone as its all done on line. Reviewed on: 10th March 2023

Great interest rates. Easy applications

The application process was extremely easy, and quick. The interest rates are the lowest I could find, and they make the site very easy to keep track of payments and your finances. Reviewed on: 10th March 2023

Quick, competitive, simple

Super quick to set up. The most competitive rate on the market and so simple to manage (Change payment dates / overpay). Have, and will continue to, recommend. Reviewed on: 10th March 2023

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