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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Go with Ratesetter!

Easy to apply with a quick response. Very reasonable rates. Reviewed on: 10th March 2023

Amazing interest and easy repayment

I got quite a large loan out and the repayment plan was great! The apr rate I was given was amazing and it allowed me to get something I desperately needed! Communication is easy and the website is simple to use! Overall fantastic! Reviewed on: 10th March 2023

Excellent service. Rates are excellent

Got a loan for a car. Fast, easy to use application Will 100% use again Reviewed on: 10th March 2023

Very good

Very good service and no hidden fees also quick putting funds into account Reviewed on: 10th March 2023

Saved my life !!

Rate setter saved my life after I left the military. This loan helped me to consolidate my debt and keep my head above water. Without this loan I would have lost everything. The only place I would come in the future for a loan is Rate Setter, loyalty is a big thing for me. Reviewed on: 10th March 2023

Straight forward and hassle-free loan company

Best company ever, you can tick all the boxes, from time to process your application, going through customer service, communication, etc., they're professional, reliable and efficient, I'm more than thankful with them, the way they've helped me without put any pressure on me. Reviewed on: 10th March 2023

Hassle free service

Very quick approval and excellent customer service Reviewed on: 10th March 2023

The best loan company around

Over years and years I’ve taking on different loans from various companies but ratesetter is by far the best. It’s easy to understand and easy to control. Since getting one from here the stress levels I would normally encounter from loan companies are none existent and I could be anymore grateful for the service they provide Reviewed on: 10th March 2023

A Ratesetter are a fuss free/ no worries, low interest loans.

Applying for a Ratesetter loan was an easy, fuss free process. I chose Ratesetter for the lower, competitive interest rates. I dont get worried or stressef about paying the loan back as payments are affordable and paid by Direct Debit. I wish I could give Ratesetter even more stars than I already have! Reviewed on: 10th March 2023

A pleasure to deal with

Applied for the loan, nice easy process, no messing around and loan granted, money paid to my account in a timely manner. Reviewed on: 10th March 2023

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