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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

First class service

Very straight forward to deal with, no pressure to take any of the products, best out there in my opinion Reviewed on: 10th March 2023

Fast efficient

Great service everything is in line and so easy. Fast and efficient Reviewed on: 10th March 2023

Easy and stress free

Very easy to apply got all the information I required and a great interest rate what more do you want. Reviewed on: 10th March 2023

Great company

Rate offered is rate given - excellent process from start to finish Reviewed on: 10th March 2023

Great Apr, quick answers.

Straightforward, easy to navigate, quick answers, good Apr Reviewed on: 10th March 2023

Simple and quick

Really easy to arrange all online and funds were in the bank in no time. The rate I got was excellent no complaints at all Reviewed on: 10th March 2023

Excellent

Great customer service. Best rates around Reviewed on: 10th March 2023

Easy company to deal with

Ratesetter are clear and easy to use and very efficient. Very good interest rates too. I’ll definitely use them again. Reviewed on: 10th March 2023

House loan

I needed to borrow some money to complete my house renovation, rate setter offered my the lowest interest rates and great flexibility. Would recommend! Reviewed on: 10th March 2023

Simple, Excellence!

Fantastically easy process with clear information throughout the application, quick decision and the money was available instantly. The repayment hasn't been a issue either; in all very efficient and, where necessary, friendly and helpful staff in all dealings. Couldn't be faulted in any way - definitely recommended! Reviewed on: 10th March 2023

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