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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Help when needed

5
I have been with Ratesetter for 4 years and it was the most stress free experience, payments convenient for my payday and no hidden charges. Even straight forward when paying extra and a quick confirmation and details of existing payments. Would definitely recommend them. Reviewed on: 10th March 2023

Very easy and compliant personal loan.

5
The application process was easy. Rates were highly competitive and I was well informed throughout. Great company thanks guys. Reviewed on: 10th March 2023

Great

5
Great rate, speedy east to use service Reviewed on: 10th March 2023

My experience with Rate Setter

5
Easy to use. Easy to update personal changes. Like the loan tracker to see how far along and what remains of my loan. Reviewed on: 10th March 2023

Easy process from start to finish

5
I got a loan at an interest rate which was good for me, very easy to apply and very easy to manage your account using online tools. Good communication and great customer service Reviewed on: 10th March 2023

Ratesetter Loans

5
Very fast and efficient services with top rates. Reviewed on: 10th March 2023

Great and easy to use

5
A no faff loan company with great customer service who provide excellent rates and support. Reviewed on: 10th March 2023

All good. Fast and easy.

5
Overall good experience. Can’t go wrong with them. Reviewed on: 10th March 2023

Great

5
Easy application, fast funds, fair rates Reviewed on: 10th March 2023

Easy, Quick, Simple

5
Went through so smoothly and easy! Managed to change repayment date etc without no troubles or worries and customer services was really helpful! Would highly recommend Reviewed on: 10th March 2023

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