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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company great terms.

very easy to obtain a loan very helpful people would recommend highly. Reviewed on: 10th March 2023

Loan

The application process was really easy and received payment very quickly after the loan was accepted. Reviewed on: 10th March 2023

Best loan service for me

I have used Ratesetter for years, I have always found them very straight forward and you get a quick response. I have recommended them to my friends and family and each one has found them highly competitive and easy to apply for. Reviewed on: 10th March 2023

Quick easy and great rates

My first ever loan was with ratesetter and after comparing all other interest rates they were the best! It was so easy to apply online and I got a answer right away, I also called the customer service for some help and they were so helpful and quick to answer. It was also easy to add more to the loan afterwards and again was so easy! Reviewed on: 10th March 2023

Super Quick

I was really impressed how quick & easy their service was. From filling out my application I received a decision super quick and received my loan the following day. It was a stress free experience, definitely recommend. Reviewed on: 10th March 2023

Hassle free,

A straight forward loan, no complications, sensible rates, a company I would use again. Reviewed on: 10th March 2023

It was so easy and quick

It changed our financial situation to best Reviewed on: 10th March 2023

Excellent service

Excellent service and very quick to deposit the money into account and by far the best interest rate will use again and definitely recommend to others Reviewed on: 10th March 2023

Excellent

Extremely quick and so easy to get the loan , at very good rates. I always recommend the service to family and friends. Reviewed on: 10th March 2023

The staff are very polite and helpful

They give coustermer a good service Reviewed on: 10th March 2023

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