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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick & Easy

I was very happy with the application process and the online portal to view payments etc. Would defo recommend Reviewed on: 10th March 2023

Highly recommend

Very very straightforward and easy. Reviewed on: 10th March 2023

Personal Loan

Very easy and to arrange and a great rate. The online account information lets you see exactly what you’ve paid and amount outstanding and very easy to make additional payments. Reviewed on: 10th March 2023

Easy to apply and quick decisions

Got a personal loan to cover a large purchase. application was straightforaward, decision quick and rates that weren't exorbitant. Reviewed on: 10th March 2023

Very professional

RateSetter have always been of great help, easy to use and they have a great website to monitor payments. I HIGLY recommend them!! Reviewed on: 10th March 2023

Smooth easy process

A very easy process to get a loan, quick and easy with no hassle. A friendly professional team willing to assist should you have any issues. Reviewed on: 10th March 2023

Great service

Fast, easy, great service! Thankyou I would highly recommend to family and friends! #ratesetter Reviewed on: 10th March 2023

Simple interface, quick decisions and transparent

I currently have two loans with Ratesetter, one for a car and another for some solar panels. It's easy to get a quote, the decision is quick, both loans within a day or two for me and money directly into my bank. I don't get penalised for paying off early. The free app they provide also allows me to keep clear track of my payments and progress in paying off my loans. They've been spot on with me. Reviewed on: 10th March 2023

Easy, fast and great experience

The loan I have with ratesetter was very fast and easy to put in place and was one of the best rates available on the market, would highly recomend to anyone looking for a loan! Reviewed on: 10th March 2023

Rate setter Loan

Easy to set up and received money quickly. Super easy to manage your account online and I make extra payments regularly ,all online, no fuss or penalties. Excellent company, would have no hesitation in using again and recommend to friends and family. Reviewed on: 10th March 2023

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