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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

service good and very quick, very professional. i love that thanks!!! Reviewed on: 10th March 2023

Best offer

Smart and practical services to rely in times of needs Reviewed on: 10th March 2023

Rescued the project

A delay in our house refinance caused a few tradespeople to ruffle their feathers, but a simple online application and we had funds the next day... literally rescuing the project. Reviewed on: 10th March 2023

Simple, quick and safe.

Excellent service from ratesetter, I looked at various loans over different periods to select the best one for me, applied and was approved instantly. I then just needed to wait for a couple of working days to pass and I had access to funds. Reviewed on: 10th March 2023

Quick processes and low rate

Very straight forward application and within very short time was approved with a great rate, wry pleased with the service and experience. Reviewed on: 10th March 2023

Great company with great rates

Very straightforward to use and helpful staff during a difficult COVID period Reviewed on: 10th March 2023

Lowest rate, simplest process, excellent online account

Lowest rate on offer, easy application, almost instant approval, excellent online portal to manage account. Reviewed on: 10th March 2023

Easy process and management

I’ve had a few loans from ratesetter and always have such an easy experience, even when I’m contact with their customer services. Quick decision and process for personal loans and very easy to manage online too! Reviewed on: 10th March 2023

Perfect

Honestly I cannot tell you how perfect and simple this company makes getting a loan, I have used three times and without doubt would be my first choice in the future, and have also recommended to friends. No hassle cannot thank them enough. Nathan Reviewed on: 10th March 2023

Affordable rates

Rate setter enabled me pay off my university debt a simple and affordable way. Easy to use and easy to apply for. Reviewed on: 10th March 2023

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