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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan

5
Effortlessly set up great product Reviewed on: 10th March 2023

Excellent overall service

5
Always kept informed about any thing that might affect me and always ready to help. Reviewed on: 10th March 2023

Great service

5
Good rate, easy application, good communication, easy monitoring online. Reviewed on: 10th March 2023

Excellent Service Fast Payment

5
My experience with RateSetter was the best ever. Customer service beyond reproach. Very fast payment to bank. Reviewed on: 10th March 2023

Great service

5
Fast decision and good rates. Would recommend Reviewed on: 10th March 2023

Great service the best

5
Great company great offerings. I would not going anywhere else Reviewed on: 10th March 2023

Rate setter is a company of choice anytime any day, I have no hesitation in recommending the Company to a friend.

5
I was searching for loan through experian and Rate setter was number one to give me what I wanted. Within 48hours my money was already in my bank.. Reviewed on: 10th March 2023

Great company

5
Really easy and fast to apply. Great online access to your account and really helpful and friendly customer service. Reviewed on: 10th March 2023

Hassle free loan

5
I was greatly impressed with Ratesetter. I applied for a Loan which was an easy and straightforward process. Payments are manageable and easy to check online what I have paid and amounts outstanding. Reviewed on: 10th March 2023

Simple, and good interest rates.

5
Like the title says, the interest rate was the best I could find, even with a slightly lacking credit score, and it was really simple to log into my account and track how much I’d paid off and how much was still left to pay. Reviewed on: 10th March 2023

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