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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast loan received

I applied for loan with many companies ands banks ,Rate-setter were the only cheapest option. Little not next interest.. . Reviewed on: 10th March 2023

Affordable loans

It was very simple to apply for a loan, be accepted , and get the money into my account quickly Reviewed on: 10th March 2023

Great loan company!

Great customer service and very smooth process. Definitely recommend. Reviewed on: 10th March 2023

Competitive and flexible.

I took my loan out last year and found Ratesetter very easy to deal with. The rate of interest was very competitive and the application process very easy. I completed all the ‘paperwork’ online and after a short telephone conversation the loan was approved and the money was in my account. I definitely recommend Ratesetter as an efficient and professional loan provider. Reviewed on: 10th March 2023

Good company

RateSetter loaned me money in order to resolve a personal situation. I was preapproved at the time I applied, so the process was super easy and I got the money super fast. The repayments go out every month without any issues, overall it’s been a very good experience. Reviewed on: 10th March 2023

Nice and easy

Process was so easy and streamlined. All Information clear and obvious made the process a breeze. Thank you Reviewed on: 10th March 2023

Great service

The whole process was straight forward and easy to use. Reviewed on: 10th March 2023

Fast

My urgency to look for a loan was received with professional approach and checks in such a quick manner that I’ve been recommending it to friends. Ratesetter saved me from my horrible circumstances. Thank you. Reviewed on: 10th March 2023

Great service and APR monies in bank in pronto!

Brilliantly service no messing about and I would highly recommend this company. The online app is simple and only what you need Reviewed on: 10th March 2023

Best loan rate Ive ever had

Ratesetter have been great the whole time I’ve been with them for my loan. The rate is the best loan rate I’ve ever had at 1.8% they have a great user experience on the website which makes it easy to see how much of your loan is left and an up to date settlement quote is always nice to appreciate seeing your capital coming down month on month. Reviewed on: 10th March 2023

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