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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy & Straightforward

My car packed in and rather than pay high interest on car finance, I looked around at companies offering loans with attractive rates. Was impressed by RateSetter and got myself a new car a week later. Reviewed on: 10th March 2023

User friendly

Quick, efficient, really good experience in application and Loan maintenance Reviewed on: 10th March 2023

Quick and easy

Money in the bank same day, no lengthy forms to fill in Reviewed on: 10th March 2023

Hassle free

No hidden charges and easy to use website Reviewed on: 10th March 2023

God sends

I was going through some financial difficulties, and my own bank could not even help me in any small way, let alone the way I needed support. I went through total money and looked at the loans section, ratesetter was there. The website is easy to use and to understand. It breaks down and shows exactly what you will pay back after the period of time you have selected. Ratesetter have been a lifeline for me when I was at my lowest. I have now gradually gotten back on my feet again. I could not have done this without ratesetter. I feel they should be rewarded the British Bank award 2023. Kind Regards Alicia. Reviewed on: 10th March 2023

Quality service & fast turnaround

I had applied for a loan, submitted required info & had funds paid in quickly. Interests rates were best on the market. Top rated company to deal with from my honest experience. Couldn't recommend highly enough. Five stars. Reviewed on: 10th March 2023

Brilliant company

Brilliant company. So quick and an easy process. Would highly recommend. Reviewed on: 10th March 2023

reliable and convenient

The loan was approved timwly and communication was exemplary. Only wish others may learn how things are done. thank you Reviewed on: 10th March 2023

Instant approval

Applied online and received an instant decision. Quick easy and straightforward application process. Reviewed on: 10th March 2023

Fantastic

Getting a loan through rate setter was easy. I had a quote in minutes and the money in my bank the day after I was agreed (I had applied mid/late afternoon). Reviewed on: 10th March 2023

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