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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan company ever

Excellent, quick and uncomplicated process. Very fair and extremely low interest rates. Reviewed on: 10th March 2023

Very good

Easy to apply, getting fast with a low APR. Reviewed on: 10th March 2023

Easy to apply & easy to review

Very easy straightforward process to apply and then throughout life if loan easy to use app to review how much left or to make extra payments. Reviewed on: 10th March 2023

Loan review

Very simple process, no pressure selling. Excellent company to deal with. Would definitely recommend, and wouldn't hesitate to use again if I needed to. Reviewed on: 10th March 2023

Down to earth

This is my first time taking out a loan, it was quick and easy. I looked around and RateSetter was the best I could find. Customer service is great as well. Keep up the great work, we need you through these hard times. Reviewed on: 10th March 2023

Great service

Excellent service, quick efficient an friendly. Reviewed on: 10th March 2023

Perfect transaction

The loan I requested was approved without trouble and the interest rate was the very best in the market.There is a very good,secure web page that has all the information necessary for tracking my loan.Overall a perfect transaction. Reviewed on: 10th March 2023

2nd to None

Never done the loan scene before till we decided to get married, after careful planning it worked out we delay the wedding or switch to Ratesetter, so we began to look at the options and ratesetter came first in all aspects of our experience. Was it easy ? Yes, was it quick for reply? Yes, was it quick to drop into the bank? Yes, from step 1 to last step it was easy and quick, would we borrow again from ratesetter ? Yes definitely, could not believe how good, friendly helpful this company is. Thank you ratesetter the wedding is a step closer from becoming reality A1+ can’t recommend highly enough Reviewed on: 10th March 2023

Personal loan

Quick and easy application ,very professional and outstanding service Reviewed on: 10th March 2023

Simple. No pressure.

Great rates. Great easy to use website. So simple. Really very happy Reviewed on: 10th March 2023

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