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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

superb

Easy to deal with, and helpful throughout. Easy to understand so you know exactly what you're signing up for! Reviewed on: 10th March 2023

Excellent company to deal with

Excellent service nothing is too much trouble Reviewed on: 10th March 2023

The responsible Lender

I applied for a consolidation loan and RateSetter offered by far the best rates and terms. They also checked to make sure the loan was right for my circumstances. Easy to apply online and money in my account very quickly. Overall a great,responsible Lender. Highly recommended. Reviewed on: 10th March 2023

Excellent process and service

Really was so easy to apply, and has been a very streamlined service. They don’t bombard you with additional information and it was just a real lifesaver getting the loan. Reviewed on: 10th March 2023

Great

Great customer service and easy to use Reviewed on: 10th March 2023

Outstanding

Outstanding service- highly recommend this Bank Reviewed on: 10th March 2023

Efficient and easy!

Application process simple, money transferred quickly. Highly recommend this company for personal loans. Enabled me to purchase a new car at a fantastic rate. Great after service too Reviewed on: 10th March 2023

Great, easy and accessible

Was extremely straight forward, was able to get an emergency loan to cover some unexpected damages. Very satisfied with the length of time and being able to pay of early. Reviewed on: 10th March 2023

Easy loan for car

Wasn't too much of a hassle to get the loan approved. Good interest rate and the money came through on time. Reviewed on: 10th March 2023

Easy to apply and smooth process. Affordable

From start to finish was an easy application and very detailed. No hidden extras.smooth process. Reviewed on: 10th March 2023

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