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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Honest

5
U get the rate you are promised unlike other providers where rate can change until the last moment Reviewed on: 10th March 2023
Swaraj Dada's avatar
Swaraj Dada

Great

5
Really easy and simple and had no issues Reviewed on: 10th March 2023
Jo Will 's avatar
Jo Will

Quick and easy, good rates.

5
Combined multiple borrowing into 1 easy fixed payment every month. The app allows you to pay more if you want to and it's easy to use. Reviewed on: 10th March 2023
Matthew Jones 's avatar
Matthew Jones

Easy in every way

5
Brilliant interest rate, brilliant customer support when required. Reviewed on: 10th March 2023
brewsterc@icloud.com's avatar
[email protected]

Excellent

5
Excellent +++. Easy to apply, acceptance was quick and money was transferred almost immediately. Your account is easily accessed on line and when I had to ring my query was dealt with immediately and professionally. Thank you and I would highly recommend Ratesetter to all my friends and family. Reviewed on: 10th March 2023
nessac@live.com's avatar
[email protected]

Amazing

5
Perfect to suit what I needed and monthly payments Reviewed on: 10th March 2023
Rebeccalaing's avatar
Rebeccalaing

Easy application experience

5
RateSetter has the easiest application process that I’ve ever experienced. The APR upon application was superb as well. Highly recommended. Reviewed on: 10th March 2023
Gareth Davies's avatar
Gareth Davies

Good value and easy to set up.

5
Was the best interest rate I could get and was easy to arrange. Reviewed on: 10th March 2023
Nathan Broom's avatar
Nathan Broom

Easy Loan

5
I wanted to buy a car in 2021, Expedia results showed RateSetter, selected the provider, filled in the further details, money was transferred. I pay back the loan over 60 instalments. Easy Reviewed on: 10th March 2023
Jo Marshall's avatar
Jo Marshall

The perfect experience

5
Very pleased with rate setter and what an amazing experience. Great customer service and ease of use. Very fast responses and made the whole customer journey a perfect one Reviewed on: 10th March 2023
Adam Padley 's avatar
Adam Padley

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