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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simply The Best

Incredible company and exceptional service. Reviewed on: 10th March 2023

Would defo recommend

Would defo recommend it was so easy to get a loan and very fast Reviewed on: 10th March 2023

Smooth and efficient process

From application to money in the bank, competitive great rates and good customer service. Reviewed on: 10th March 2023

Easy loan

It was very easy. And good rate. Reviewed on: 10th March 2023

Extremely satisfied customer

I would consider myself lucky as Experian did most of the legwork with getting the best deal in the market. Application was straightforward and the money was transferred within a day. Reviewed on: 10th March 2023

Great lenders

Had zero problems, friendly and helpful staff. Money paid out on time. Reviewed on: 10th March 2023

Stress free loans

the application process was very easy, the rate competitive and the money was in my account very quickly. couldn't be happier Reviewed on: 10th March 2023

Great Company

I have used Ratesetter for a number of years now and it is my go to company to get a loan from. The process is simple and the rates are great. I also like that you can monitor your loan online and pay extra when I can. Its a company I would highly recommend and the only one I would use. Reviewed on: 10th March 2023

Excellent service

Received an excellent rate and was all completed within a few days, amazing service. Reviewed on: 10th March 2023

Fast and easy

I have been to other loan places but RateSetter is the best when it comes to customer service and rate. Dnt think twice you got they got you under control Reviewed on: 10th March 2023

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