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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service - zero fuss

As the title says. Always great service with zero fuss. 0/100 mentality; 0% customer dissatisfaction / 100% delivery on commitments Reviewed on: 10th March 2023

Great loan

Rate setter were fast and offered a great rate. Reviewed on: 10th March 2023

The best company to get a loan from

RateSetter is the best company that give out loans at the best rate. Their customer service is excellent, helpful, friendly and give out more information. To me they are outstanding. Reviewed on: 10th March 2023

Loan Review - Ratesetter

Quick and very efficient service. Reviewed on: 10th March 2023

Fast decision online and funds released quickly

It was a great user experience. I applied and was approved quickly and funds were made available for me to buy a car. The interrst rate was the lowest available and I've been repaying for 18months and no issues have arisen. Just what a loan should be. Reviewed on: 10th March 2023

Good lender.

Quick and easy service. I will recommend RateSetter for everyone who looking for loan. Reviewed on: 10th March 2023

Super efficient

Very Very quick from start to finish Reviewed on: 10th March 2023

Quick efficient pain free service

Needed a small loan just to get a few things in order, easy simple application, quick response and a more than reasonable repayments. Reviewed on: 10th March 2023

Very Good Provider

excellent service and easy to manage Reviewed on: 10th March 2023

They are the best customer service providers.

Their score is 87% best in everything. The rates are affordable. They have got well experienced workers. Their service is amazing. Well done Reviewed on: 10th March 2023

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