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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Mr Jalo

5
They are very best company i ever have loan from at the moment, excellent rate, And friendly staff i strongly recommend.. Reviewed on: 6th April 2023

Excellent service

5
Excellent service, cheapest interest rate I have ever received and great customer service, very easy to apply. Great system . The best Loan provider Reviewed on: 6th April 2023

Would recommend

5
Great loan company never had any issues with payment or anything else Reviewed on: 6th April 2023

Best rate

5
This is by far the best rate lender, easy to apply online and money was in the next working day 10/10. satisfied customer Reviewed on: 6th April 2023

personal loan

5
I have found Ratesetter to be really helpful. The loan I was able to get was at a really good interest rate which made repaying the loan much easier. In fact, I hope to pay it off early. Would definitely recommend to family and friends. Reviewed on: 6th April 2023

Ratesetter review

5
Easy to apply. Money arrived very quickly. Little hassle and interaction from the company Reviewed on: 6th April 2023

Best service

5
The best service , Good communication , understandable form for the customer and everything on time , no hidden surprises . Reviewed on: 6th April 2023

Best on the market

5
Easy to do, low repayments, best on the market by a long way if you have to take out a loan. Reviewed on: 6th April 2023

Best Personal Loan Provider

5
We’ve looked for a while, something that can help us , and RateSetter was there to offer us a good loan with an amazing low percentage rate. Reviewed on: 6th April 2023

Easy and transparent

5
Easy to keep a track of what’s been paid snd how much to go. Easy to pay back early with no extra fees. Reviewed on: 6th April 2023

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