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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Great service and quick and easy application can pay monthly payments of your loan and have the option to add additional payments to pay of that loan quicker. Reviewed on: 6th April 2023

Excellent

Service was so easy ,quick and efficient… would definitely recommend Reviewed on: 6th April 2023

Quick service

Took me around 10 minutes to apply. Easy to follow instructions. Money in my account. Job done... Reviewed on: 6th April 2023

Great services

Great rate and services . Regular updates and easy to get hold of. Very professional and friendly company. Reviewed on: 6th April 2023

Fast and affordable

Easy application process, fast results and excellent rates. Friendly customer service. Reviewed on: 6th April 2023

Hassle free personal loan

Personal loans with a difference fast straight forward application, no confusing jargon monthly reminders easy P easy, lemon squeezy. Reviewed on: 6th April 2023

Ratesetter

Decent rates and as advertised. Quick to process and kept informed throughout. Reviewed on: 6th April 2023

Easy and fast

Smooth process. Quick and efficient Reviewed on: 6th April 2023

Fast, great value and amazing communication

This was so simple. Easy to enquire, quick to respond, fast to make a highly competitive offer and the next day, the loan was available. I've never had a better product Reviewed on: 6th April 2023

Brilliant service

Very easy to apply, prompt & efficient. Excellent service, definitely recommend Reviewed on: 6th April 2023

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