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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Does this guy work for them?

Honestly, people will read this review and question whether or not this is a brown-nosing employee trying to boost their own company’s rating. It’s not. It’s me, a teacher/parent who found themselves needing a loan last year, and finding RateSetter. With less that 48 hours between even hearing the name ‘RateSetter’ and receiving the funds into my account, the company provided clarity, honestly and straightforward processes that meant I could get what I want, when and how I wanted it. Getting a loan couldn’t have been more straightforward. I mean, save for the funds being presented in a briefcase by a burley man in a suit, what more could anyone want? Reviewed on: 6th April 2023

Very easy and straightforward

Didn’t take long to do and they were very helpful Reviewed on: 6th April 2023

Great service easy to use

I needed a consolidation loan and have used & checked competitors in the past. This company is by far the easiest I have used to apply, but more importantly, they make it super easy to manage your account afterwards. With a nice homepage that shows all the information you will need clearly, along with the ability to make additional payments as and when you please, or take a payment holiday on those tighter months. Definitely recommend if you need a loan with no hassle! Reviewed on: 6th April 2023

Quick easy competive rates

Very easy to get the quotation, internet page very clear to read. Easy application and quick pay out Reviewed on: 6th April 2023

Fantastic service

Ratesetter have been amazing with the service I received, Everything has been quick and efficient. Reviewed on: 6th April 2023

exultance

brilliant customer service brilliant rates great all rounded company Reviewed on: 6th April 2023

Personal Loan

Quick efficient and reliable also lowest rate for me at the time And collection is always on or after date set up unlike some other companies collecting randomly Reviewed on: 6th April 2023

Amazing clarity and quick service

Took less than 10 minutes to apply and complete process, very clear and straightforward Reviewed on: 6th April 2023

Simple and quick!

Applied online, and got an instant answer. Great rate of interest. Straightforward and simple. Reviewed on: 6th April 2023

Fast

Cooljdjsisiwiwissisijejsisjhbqkkdjdjjwis Reviewed on: 6th April 2023

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