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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

So easy and fast to use

5
Using rate setter was so easy and fast to use, I had the money in my bank by the next day. After a year I even topped up my loan which was really easy to do also. Reviewed on: 6th April 2023

Quick and easy

5
Process of applying quick and easy, every clearly set out Reviewed on: 6th April 2023

So quick and easy

5
I found the whole process with ratesetter so quick and easy. Decision was made in minutes, the application was easy and I had the money in my account in no time. I have never found applying for a loan so easy. They also had great rates. Reviewed on: 6th April 2023

Excellent

5
Excellent service, fast response, cheaper then anywhere else. Reviewed on: 6th April 2023

Great Value rate and easy to use

5
This was by fare the easiest loan I have ever taken and straight forward no nonsense process Reviewed on: 6th April 2023

Great Value No Fuss

5
Low interest, no fuss, easy application. The notable difference was that the offer came back at the interest level advertised not like some of the more well known lenders who use headline grabbing rates but actually offer few the advertised rate! Reviewed on: 6th April 2023

Stress free in a stressful world!

5
I found the whole process easy and assessable. It was both quick and simple from starting the application to having the funds delivered to my account. Nobody wants to have to make the difficult decision to borrow money but Ratesetter took all the added stress away Thank you! Reviewed on: 6th April 2023

Easy application

5
My wife and I both have separate personal loans with rate setter, we both found the application was so easy and hassle free, would highly recommend to my family and friends Reviewed on: 6th April 2023

Easy and Efficient

5
Application for the loan is quick and simple. The rates provided are highly competitive and the whole process of agreement and the money into the bank is efficient.! No Dramas! Well done Ratesetter. I have payed off 1 loan and have a 2nd loan with Ratesetter , so definitely know them well and will come back to Ratesetter again in future. Reviewed on: 6th April 2023

Great rates and so simple!

5
A great service that is very clear and simple to use. The rates are also market beating…which helps! Reviewed on: 6th April 2023

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