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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

1st class all the way

Excellent loan provider hassle free ,quick service ,reliable and very helpful always available if you need them I would highly recommend Rate setter I wouldn’t use anyone else Reviewed on: 6th April 2023

No Hassle

So easy to use perfect service, this company knows what its doing Reviewed on: 6th April 2023

Amazing deal

I had a amazing deal with RateSetter it’s very clear payment no extra Reviewed on: 6th April 2023

Outstanding products, excellent customer service and very simple procedures

I have had 2 loans with RateSetter. They are faultless . I have never dealt with a company so straightforward about every part of the process . They are very competitive re interest and have a broad set of repayment terms,.Highly recommend Reviewed on: 6th April 2023

Reliable, Fast, Effecient

Ratesetter are fantastic. I’ve used them a few times, they’ve never let me down. Reviewed on: 6th April 2023

Very customer friendly

Ratesetter loan was quick to apply for and straight forward process.Help also availablle on phonelines. Agents always polite and helpful. The company were very supportive over pandemic when i needed a payment break.I would recommend and use this company again. Reviewed on: 6th April 2023

Great

They were quick, easy and simple and had the best interest rate out there! Reviewed on: 6th April 2023

Easy process loan with good rates

Took a loan out with Ratesetter. The rates were good, and the process was straight forward. Reviewed on: 6th April 2023

Quick, easy and professional.

A competitive rate drew me in when I needed to top up for a car purchase, the process was smooth, hassle free, with complete peace of mind. Reviewed on: 6th April 2023

Uncomplicated application

Great service., Speedy response to application. Application was uncomplicated. No issues experienced. Very happy customer. Reviewed on: 6th April 2023

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