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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and quick

Applied very quickly and immediately got a decision. Money was made available almost straight away. Reviewed on: 10th March 2023

Great efficient service

The financial products on offer are easy to understand and navigate on their website. When I was reaching for a personal loan this provider was constantly one of the most cost effective on a number of comparisons sites. Once I had selected the product I required the process and paper was easy to understand and complete. Reviewed on: 10th March 2023

helpful and safe

Helpful and safe, helpful loan and the interest rates was alright Reviewed on: 10th March 2023

Very flexible quick and transparent

I got a loan and the process was quick, easy and I had a flexible repayment option without penalties. The interest rate was at the time one of the best in the market and I was using RateSetter based on several word-of-mouth feedback from friends and family. Reviewed on: 10th March 2023

Brilliant compny

No hassle no fuss just straight business simple Reviewed on: 10th March 2023

Great company

Used this company for a loan very easy to use, great communication Reviewed on: 10th March 2023

Super easy

Great rates and products . Money was in my bank the next morning after quick phone call. Help me massively. Reviewed on: 10th March 2023

Great customer service quick support provided

Very helpful efficient and easy to apply and maintain Reviewed on: 10th March 2023

Helping Hand When in Need

Making the decision to take out a loan for me personally can be stressful. Ratesetter take out the stress by their straightforward application, quick decision making and depositing money into my account within days. I was then able to consolidate my debts and stop worrying about my finances (without the extortionate APR). I’ve recommended them to my husband and wouldn’t hesitate recommending them to friends. Reviewed on: 10th March 2023

Finance made simple

Just does what it says on the tin! Simple to set up easy to follow … clear and simple to understand. Great rates and a great service. Reviewed on: 10th March 2023

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