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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic

professional and fast experience Reviewed on: 10th March 2023

Easy and safe

The rates were the lowest , no hoops to jump through , just easy application and my loan was approved. I’m so grateful… brilliant company ! Reviewed on: 10th March 2023

Excellent service quick and what it says on the tin

Quick response and does what it says on the tin Reviewed on: 10th March 2023

Simple easy and fair

Rate setter made it easy and transparent when getting a loan plus the online portal is far more user friendly than other companies I’ve used in the past Reviewed on: 10th March 2023

Great service

From application through to completion very quick and easy process and when I phoned to change my payment date the person I spoke to was so helpful and got it sorted straight away with no fuss Reviewed on: 10th March 2023

Loan

Very simple to get a loan and funds arrived quickly Reviewed on: 10th March 2023

Simplicity

It was so easy to use, and approval was quick. The website tells you everything you need to know and you can check all the payments and your balance at any time. So simple, it takes the stress out of borrowing! Reviewed on: 10th March 2023

Nice & Easy

A stress free and simple application process and the money transferred to my account quickly. New car to me on my drive in a few days. Reviewed on: 10th March 2023

Simple n easy

Quick and easy to finish application on line Reviewed on: 10th March 2023

Quick and easy

Rate setter best choice by far very easy simple service and fast Reviewed on: 10th March 2023

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