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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

no stress no assail

5
best option best deal great customer reviews no brainier Reviewed on: 10th March 2023

Quick and friendly service

5
Applied for a loan to cover the last of our wedding, Ratesetter we’re very easy to deal with and made a potentially stressful time much more pleasant Reviewed on: 10th March 2023

Best loan provider

5
My first loan was with them and it went very smoothly. Competitive rates. Will definitely use their services again if I need another loan. Reviewed on: 10th March 2023

No hassle & easy to navigate

5
Needed a little loan to help with car purchase, and ratesetter had the best deals online; it’s been easy, straightforward and great from the get go. Reviewed on: 10th March 2023

best loan

5
I found the service very easy to use and quick. the service after you have been approved for the loan is very helpful snd easy. Overall a great loan company. Reviewed on: 10th March 2023

Fast and flexible "no quibbles" service

5
Straight forward, fast and flexible "no quibbles" service, easy to set up and offering very good rates. Couldn't fault them really, would certainly recommend. Reviewed on: 10th March 2023

Painless experience

5
The clearest and simplest loan application and online servicing account I’ve ever had. Reviewed on: 10th March 2023

Personal Loan

4
Quick loan approval. Low rate. Customer service is good. Reviewed on: 10th March 2023

Simple straightforward loans

5
No fuss, clear decision and terms. Extremely fast payout. I was surprised at how simple getting a loan could be! Reviewed on: 10th March 2023

Amazing fast loan

5
Very fast loan , low rate, 100% satisfaction Reviewed on: 10th March 2023

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