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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Premium Provider !!

I have used Ratesetter as my loan provider on two occasions and this company is simply the best. Dry straight forward process, easy to use, the best rates on the market and my financial situation is much more healthy thanks to Ratesetter. Reviewed on: 10th March 2023

Easy application. Fast payouts.

A market leading finance company providing best possible rates which are individually tailored to suit your needs. Reviewed on: 10th March 2023

Had a really good experience with ratesetter, would definitely recommend

Had a quick answer when initially applying, good experience when I had to call up and sort out my account password and I got an unbeatable rate! Reviewed on: 10th March 2023

Highly Rated

The application process was quick and straightforward and once approved the money was in my bank straight away. Payments were easy to set up making the whole process an easy one. Reviewed on: 10th March 2023

Easy and reliable

Applied for loan within minutes and was given all the information in a simple to understand way , couldn't be more easy Reviewed on: 10th March 2023

Excellent Efficient Transparent

The process from start to finish was clear, easy to understand and quick. Great competitive rate and would thoroughly recommend to friends and family as reliable and trustworthy. Reviewed on: 10th March 2023

Rates

Rate setter provided me with the best interest rates at the time. Upon my approval the money was in my account the same day. Reviewed on: 10th March 2023

Fast, efficient, flexible and so easy to manage

I love Ratesetter. It was so easy to apply and now I have the loan I can use the ios app to see the status at any time and manage it, make extra payments, etc. Reviewed on: 10th March 2023

Hassle free

Hassle free loan. Great customer service. Reviewed on: 10th March 2023

Good company to deal with

Easy to apply for and instant decision Reviewed on: 10th March 2023

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