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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Very good

5
Very good Suggestion for all friends and family Reviewed on: 10th March 2023
Sinuthomascheradiyil Cheradiyil's avatar
Sinuthomascheradiyil Cheradiyil

Great availability

5
The process of application and swift. Very happy. Thank you Reviewed on: 10th March 2023
Forida Begum's avatar
Forida Begum

Get exactly what it says in the tin

5
I applied for my loan and it was quick and easy, easy to make payments on the date that is convenient for me and surprisingly not a lot of interest charged. Great loan provider Reviewed on: 10th March 2023
jamesbarker_19@hotmail.co.uk's avatar
[email protected]

Excellent service

5
Getting a loan with rate setter was the best experience I have had when applying for a loan. Hassle free from start to finish. Reviewed on: 10th March 2023
Andres's avatar
Andres

Quick & reliable

5
I chose ratesetter as their APR was unbeatable and felt I was not getting ripped off. It was really easy to apply and the money was in my bank within 24 hours. I get an email every month just as a reminder when the direct debit will come out of my bank. I will definitely be using them again and will recommend to family and friends. Reviewed on: 10th March 2023
demilee.wilson89@hotmail.com's avatar
[email protected]

Excellent service

5
Great rates, quick efficient service, excellent self service portal. I have used them for a couple of years and they have never let me down. Reviewed on: 10th March 2023
Pauline Berry's avatar
Pauline Berry

Affordable loans with Rate Setter

5
I applied for a loan with reset estter and hands down, has to be the best monthly repayments. Very affordable during this financial crisis we are going through. Reviewed on: 10th March 2023
Rate Setter Customer's avatar
Rate Setter Customer

Easy and simple

5
Easy and simple process straight forward understanding Reviewed on: 10th March 2023
Lee's avatar
Lee

No nonsense.

5
Very easy to apply. No nonsense process from application through to payments. Great. Reviewed on: 10th March 2023
rothesfonz@btinternet.com's avatar
[email protected]

Excellent service

5
Quick and efficient service with no hassle Reviewed on: 10th March 2023
Abhinv's avatar
Abhinv

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