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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good

They are good with good communication Reviewed on: 10th March 2023

Lowest rates

Very easy application, completed in minutes with the lowest rates possible. Excellent company. Reviewed on: 10th March 2023

Easy and professional

Needed money to help my daughter sorted in minutes brilliant Reviewed on: 10th March 2023

Excellent

Service, communication, timescales & rates all excellent. Reviewed on: 10th March 2023

Great service

Brilliant company to deal with, i have a good credit rating, however my own bank declined to give me a personal loan. I applied to Ratesetter & got accepted, excellent interest rate, affordable monthly payment & the money was in my bank within 24 hours. I would definitely use them again. Reviewed on: 10th March 2023

Fast, reasonable rates! Excellent service

Easy to apply, processed quickly , loan available straightaway Reviewed on: 10th March 2023

Great company

Very happy with the loan I was provided. Always so helpful if I needed questions answered. Easy to log on and see what is left to pay. Been smooth all the way through. Would recommend to anyone wanting a loan. Reviewed on: 10th March 2023

Easy and fast payment.

Very simple to apply. Approved straight away and money transferred with ease. Reviewed on: 10th March 2023

A quick and easy process

Being self employed, I found myself short on funds for my tax bill after being unable to work through the covid lockdowns. I was panicked because I have never been in this situation before and knew I would have to take out a loan to pay the difference in my bill. Using Rate Setter for my loan was a quick and easy process and I breathed a sigh of relief when I was quickly told my loan application was successful. The monthly repayments were manageable and the rates were low. The money was in my bank and my tax bill paid within a few days. Rate Setters quick and easy process meant I could sleep again Reviewed on: 10th March 2023

quick and easy

Very quick and easy application process at great rates! Reviewed on: 10th March 2023

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