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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Manageable payments at fair rate

5
Would recommend! Fair amount charged to receive manageable loan payments Reviewed on: 10th March 2023

Loan

5
Needed a loan for home improvements found Ratesetter quick easy process the money was in bank within 15 minutes spread the loan over 2 years so well affordable highly recommend Reviewed on: 10th March 2023

Consolidated debt loan

5
Excellent service and brilliant rates Reviewed on: 10th March 2023

Quick and easy

5
Very easy application quick payment and very user friendly website to manage payments and check your account Reviewed on: 10th March 2023

Excellent lenders

5
Very competitive rates and no time wasting in giving a decision Reviewed on: 10th March 2023

Loan

5
It was easy to apply and with good interest rates. Reviewed on: 10th March 2023

Sorted in few minutes

5
I repaid my first 5k loan and decided to take another. Sorted out in few minutes. Reviewed on: 10th March 2023

Seamless service

5
I found the whole process of getting a loan with Ratesetter quick and easy, the paperwork was easy to understand and clear and concise. Everything was sorted out within a few hours! Reviewed on: 10th March 2023

First class

5
From start to end my experience with rate setter was first class, quick approval and easy to see and manage my payments Reviewed on: 10th March 2023

My loan

5
Great digital experience loan paid super fast and online services is great Reviewed on: 10th March 2023

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