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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic loan provider

Simple - fast - fantastic rate infact best I manged to get on the market! Can repay easily online everything is so simple best loan company I have used! Reviewed on: 10th March 2023

The one and loanly

This is really the one and only place to get a loan with ratesetter! My experience was extremely smooth and satisfyingly straight forward from beginning to end. Highly recommended. Reviewed on: 10th March 2023

Best rates around

RateSetter gave a fast decision and had the best rates around Reviewed on: 10th March 2023

Easy quick and simple

It couldn’t have been a smoother process, very happy with the service Reviewed on: 10th March 2023

Easy fast efficient loan service

Very quick and easy to apply, good communication regarding my application. Once set up, easy to manage account. All very satisfactory, would highly recommend Reviewed on: 10th March 2023

Top service

Very fast and efficient, with quick payment. Reviewed on: 10th March 2023

Loan

Very easy process and to manage. Lowest interest rates in the market Reviewed on: 10th March 2023

Simple, effective and practical

Took out an unprotected loan for a vehicle purchase (for my business), great value loan and no headaches or loop jumps to receive the funds. All round, the best money lender I’ve used, and the app really helps me keep on top of payments whether additional or scheduled. 10/10! Reviewed on: 10th March 2023

The Best Personal Loans Provider in Britain

Their customer service is exceptionally good, straightforward trustworthy.and prompt. Will always recommend them to friends and family. Reviewed on: 10th March 2023

Fast efficient professional

I was accepted and had money the next day. Very little interest gain which made the loan so affordable. I now have lovely new windows and doors that’s to rate setter and only 1.5 years left of my 3 year loan. Highly recommend easy efficient and all fine on line. Reviewed on: 10th March 2023

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