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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

No pressure, quick, safe & secure.

5
Didn’t get mobbed by company to take something out. Went direct to their website after my dad recommended them! Really easy to set up. Decision was made really quick. Don’t get endless emails from them now I have a loan either ❤️. Would 100% use them again and recommend them! Reviewed on: 10th March 2023

Fast and fair!

5
Needed to borrow money to buy my Honda NC700. Effortless process, excellent customer service and fair rates. Reviewed on: 10th March 2023

Superb. Highly recommended.

5
Speedy cash, fantastic customer service and a pleasure to deal with. Thank you. Reviewed on: 10th March 2023

I highly recommend

5
Easy to set up, loan itself best I could find and been a great experience all round. Reviewed on: 10th March 2023

Brilliant

5
Quick easy and competitive - wouldn’t hesitate to use again Reviewed on: 10th March 2023

No fuss, just great service

5
Loan was arranged with little fuss, straightforward process, all clear and transparent. Once approved the administration was really slick and funds available straightaway. Support is excellent. Reviewed on: 10th March 2023

quick and easy

5
never had a problem it was quick and easy done online Reviewed on: 10th March 2023

Easy no hassle loans. Top rate company

5
Ratesetter made the whole process of applying for a loan really easy. The quick question and answer service made it pleasurable to use their service. Highly recommended. Reviewed on: 10th March 2023

New car loan

5
Applied for loan for a new car was accepted got money in 24 hours got car 2 days later exactly what it said on the tin so happy with ratesetter and car will recommend to everyone Reviewed on: 10th March 2023

Great service

5
Ratesetter, fast efficient friendly bank, support to manage finances quickly highly recommend ratesetter bank Reviewed on: 10th March 2023

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