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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic support

I was in a predicament back in 2022 and I needed to find a way out of it. I came across ratesetter and applied for a loan. They offered the best rates and confirmed my loan very quickly. I’m extremely satisfied with the outcome and wish I had heard of them before. Reviewed on: 10th March 2023

Easy application

The application was easy process and the money hit my account in a couple of days and the experience was fantastic and I will recommend it to anyone. Reviewed on: 10th March 2023

Easy to arrange competitive interest

This was so easy to arrange, fast decision with the money in my account same day. The rates were very competitive. I would recommend rate setter and will use them again Reviewed on: 10th March 2023

Loan

I was pleasantly surprised of the professionalism of customer service. I like the dashboard which tells me exactly where I am at with my loan. Great rate Reviewed on: 10th March 2023

Excellent Service

Easy application, quick decision and funds were available within 48 hours. Highly recommend! Reviewed on: 10th March 2023

Great fast and great repayments

Wanted to buy new car but didn't have the down payment so I applied for loan the form was easy and got the money very fast and payment was very good to suit me and I could also pay more off to keep the cost down definitely use again Reviewed on: 10th March 2023

Easy and efficient

Applied for a loan as needed to do some home repairs.. it took minutes to find out if I was accepted and the money was in my bank quicker than a blink of an eye. Would definitely recommend Ratesetter. Reviewed on: 10th March 2023

Very good

Fast getting the money into our account. They send me a monthly reminder a few days before my payment is due. Which I like. Reviewed on: 10th March 2023

Excellent service

Excellent service loan set up straight away and a low APR can make unlimited over payments to either reduce the term or amount paid each month. Reviewed on: 10th March 2023

Highly recommend

Great rates, easy website to use Reviewed on: 10th March 2023

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