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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

No problems

Been a pleasure to deal with from the start. Reviewed on: 10th March 2023

Easy Loan easy Life

I took out my loan, it was quick and easy, affordable payments, realistic repayment amounts over a comfortable 2 years. I hope to use them again. Reviewed on: 10th March 2023

Fantastic customer experience

RateSetter gave me a very competitive loan which I can pay back monthly over four years and early with no penalty. Reviewed on: 10th March 2023

Great product

Great online product, easy to use from quote, money transfer to payment. Would definitely use again and recommend. Reviewed on: 10th March 2023

Efficient & Friendly

Beautifully simple to set up & great customer service! Reviewed on: 10th March 2023

Very Good Service

I was given the loan in a very critical time of need and I had been rejected by other loaning companies Reviewed on: 10th March 2023

Easy, quick, simple

So easy to use, website layout is great so nothing looks complicated. Excellent service! Reviewed on: 10th March 2023

Great rate

Very happy with my experience, fast acting and great interest Reviewed on: 10th March 2023

Instant decision and very quick money transfer.

10/10 absolutely fantastic. The best loan company I have ever had dealing with.. Can’t fault it one bit.. Reviewed on: 10th March 2023

Rate setter is a great company

Got my loan from Ratesetter great customer service when you call them got a great rate too would definitely recommend this company to family and friends and have already told some about them a very happy customer Reviewed on: 10th March 2023

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