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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and personal service

Outstanding professional service quick and easy no risk quote and great rates Reviewed on: 10th March 2023

Excellent service

I was very pleased with the service from Ratesetter, no fuss just a loan that was easy to understand Reviewed on: 10th March 2023

Fast and efficient

Awesome and reliable. No hassles during application and fast to reply to the status of application Reviewed on: 10th March 2023

Easy, simple, fair.

The application process was straight forward, the questions were relevant, the result was fast as was payment and the charges were fair and relate to the loan. Reviewed on: 10th March 2023

Absolutely great

From start to finish very helpful and fast it was a pleasure Reviewed on: 10th March 2023

Great rates

Got a loan at a really good rate. Like the fact I can manage my loan on their site. Reviewed on: 10th March 2023

User friendly loan provider

I used RateSetter recently to obtain a personal loan. The whole process in applying for the loan was very straightforward was impressed with the fast and flexible loan service that they provided and would have no hesitation in recommending to others. Reviewed on: 10th March 2023

Amazing Loan Provider

Superb customer service, efficient and professional Reviewed on: 10th March 2023

Great company

Fast efficient and a easy from start to finish Reviewed on: 10th March 2023

Outstanding

Hassle free, fantastic service, very professional! Reviewed on: 10th March 2023

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