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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great provider!

Ratesetter provided me with a loan without hassle. Easy to deal with, great communications. Reviewed on: 10th March 2023

Got money very quick

Really easy to get the loan lovely lady on the phone helped me through it all Reviewed on: 10th March 2023

Great service

Easy application, very fast decision and prompt transfer of monies. Rate very competitive! Would highly recommend. Reviewed on: 10th March 2023

All you need

Would recommend for a hassle free loan, that is quick, easy to apply for on line. Reviewed on: 10th March 2023

So good

I wasn't sure whether I would qualify for an unsecured loan. How wrong I was. So easy to apply and had virtually an instant response. The application was clear and precise, payment plan easy to understand. So happy that I applied. Reviewed on: 10th March 2023

Happy costumer

Quick Simple Helpful I will possible use it for car finance. Reviewed on: 10th March 2023

Company to be trusted and provide the level of loan at great borrowing terms

It was extremely easy and straightforward to take out the loan with Ratesetter. The customer services team have been so easy to deal with and the process was streamlined. Very helpful and I would definitely recommend. Reviewed on: 10th March 2023

Great company

Good rate, good company to deal with. Reviewed on: 10th March 2023

Quick, easy and excellent rate

Was a super quick and easy experience as all done digitally online, no need for paperwork in the post. Received an excellent competitive rate plus interaction with customer services was great- a personal experience. Thanks! Reviewed on: 10th March 2023

Ratesetter are competitive and clear

Ratesetter have competitive rates were easy to use. The terms are clear and understandable. I have access to a login page which contains all the details of my loan, how much I borrowed, how much I have left to pay, next date of payment and % complete. I like this quick view of my account. Finally I like the ability to pay extra to reduce my term and this can be done through my account page. Reviewed on: 10th March 2023

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