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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and quick

Good rate loan delivered quickly and easy with no fuss Great customer service Reviewed on: 10th March 2023

Best loan provider!

I have had 3 loans from ratesetter now and I wouldn’t get one from anywhere else Reviewed on: 10th March 2023

Quick and easy

Very professional company and quick with the application process! Would use again Reviewed on: 10th March 2023

The Best Loan Provider

Last year I needed a quick loan to help to save the life of my relative who needed to undergo a life treating operation in my country Reviewed on: 10th March 2023

Excellent service

Decided on Ratesetter for a personal loan and was extremely happy with the level of service. Would highly recommend. Reviewed on: 10th March 2023

Loan

My experience was so nice and easy and straight forward no issues since having it. Reviewed on: 10th March 2023

Great easy loan

I've used rstesetter numerous times. Slways an easy process with great rates. Reviewed on: 10th March 2023

Buying my home

Ratesetter were the only lender who would lend me money to help with my deposit for my dream home. Them agreeing to lend me that money set in motion the events that led to me and my partner purchasing our dream home. I cannot thank them enough. Its been nearly 4 years since this happened and we have never been happier - we love our house and I think about Ratesetter quite often and thank them for their help. Thank you so much Ratesetter without your support at such a crucial time, I honestly dont know where we would be now. Thank you Reviewed on: 10th March 2023

Very good

I am ratesetter.. and was fast to get a loan..I am very happy with them.. Reviewed on: 10th March 2023

Great and easy

Good and easy to apply. Thanks!!! Reviewed on: 10th March 2023

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