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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Best loan provider

5
Amazing customer service,paperless,Fast response. Easy to apply for a loan. Reviewed on: 10th March 2023

Great customer service

5
Always helpful, short waiting times for calls to be picked up. Always happy and chatty to speak to on the phone. Reviewed on: 10th March 2023

Helpful quick and no hassle

5
Was a quick and easy process no problems got my loan the same day Was very usefull Reviewed on: 10th March 2023

Excellent

5
Very easy and quick to apply and receive the funds in a hassle free system at extremely reasonable rates. Reviewed on: 10th March 2023

Excellent

5
Very fast and reliable. Good Customer Service Reviewed on: 10th March 2023

Hassle free loan

5
A very professional, quick and efficient service on my affordable loan. I would definitely use rate setter again, I have recommend them to my family and friends. Reviewed on: 10th March 2023

Quick, easy, affordable

5
Been a customer for a year now. The process of applying for a loan was super easy, quick, and I received my loan within minutes. Reviewed on: 10th March 2023

Quick service & customer service

5
Very quick turnaround & so flexible for changing your loan date to suit you! Reviewed on: 10th March 2023

Loan with RateSetter

5
From application to managing repayments on my loan has been straightforward and simple to do. Reviewed on: 10th March 2023

Best service what I used

5
Good service and rate of loan. Quick and else to release loan Reviewed on: 10th March 2023

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