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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great Company for Affordable Loans

The application process was really quick and simple and you do not have to wait an eternity to find out if you have been successful or not. Once the loan is approved the money is quickly accessible and the online payment and loan view is so easy to use so you always see where you are with your payments and outstanding balance. Reviewed on: 10th March 2023

Outstanding

It’s been plain sailing since my application for a loan Reviewed on: 10th March 2023

Great rates, great service

Found them through ear Score, and the process couldn’t have been easier and the rate was the best around. Just fantastic all round! Reviewed on: 10th March 2023

Highly recomend to my family and friends

I applied foe loan in July. It was easy application firm and applied for lian. Next 24 hours money was in my bank account. Rate setter has good customer service. The lian has good and low interest. Reviewed on: 10th March 2023

Easy application, good comms

Easy application, good communication when applying and after Reviewed on: 10th March 2023

Two times already

I am with ratesetter second time, second time I took loan, second time good rates Reviewed on: 10th March 2023

Seamless and value for money

Easy process, get what was advertised and simple to complete. Reviewed on: 10th March 2023

British Bank loans review

Ratesetter is the best banks i have done business with in UK Reviewed on: 10th March 2023

Quick, easy and great to deal with.

Quick, easy and great to deal with. Money in my account quickly. No nonsense. What loan providers should be! Reviewed on: 10th March 2023

Easy no hassle loans

This loan really help me and my family find our feet, the process was very easy and user friendly, the staff were helpful and always happy to help, the letters didn't feel pushing or had us worried in fact it was quite the opposite, I fell behind on two payment and the letters were gentle reminders and the staff were more worried and helpful for me to get back on track, 100% recommend this company and will use again in the future Reviewed on: 10th March 2023

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