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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic, straightforward and easy to use

Ratesetter is an excellent company, they made getting a loan an easy stress free time. The loan process is straightforward easy to complete and your loan confirmation with rate amount is given quickly. The payment is put into your account quickly, and the option after 3 months of topping it up or having another loan is given which is great if required. I highly recommend this company and will use them again if required. Reviewed on: 10th March 2023

Great service

Only the best experience excellent communication and offers Reviewed on: 10th March 2023

Best Loan Company

Very good company, easy application process and simple to communicate with them. Reviewed on: 10th March 2023

Fast & efficient

Easy application process with efficient updates along the way. Good value loan Reviewed on: 10th March 2023

Rate setter loan review

I used rate setter for a loan and the service provided was outstanding and the people very helpful I have recommended rate setter to a few friends and family already and will use again in the future will highly recommend this company thank you rate setter Reviewed on: 10th March 2023

Straight forward to do and good service

The service i received was four star I would recommend it to anyone Reviewed on: 10th March 2023

Perfect

It was so easy to apply and they give great rates. Highly recommend and will apply again if I need another loan Reviewed on: 10th March 2023

Easy to use

Very easy application and fast deposit of funds Reviewed on: 10th March 2023

Excellent rates at the time.

At the time the loan was 5aken out the rates were best available ( pre BoE rises ). The ability to log in and overpay and see visually where you are at any time is excellent. I normally pay off loans early if I am able. But at the moment savings paya out more than the loan. I was very lucky on timings. Reviewed on: 10th March 2023

Quick and easy to manage

Getting a quote and finalising the loan couldn’t have been easier. The online portal to manage the loan is easy to navigate and support provided by the team is second to none Reviewed on: 10th March 2023

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