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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Could it be any easier?

The whole process maybe took 5 minutes. Easy instructions to follow. And they keep to their time scales. Excellent is a word that should be used about this company Reviewed on: 10th March 2023

Great service and a great rate!

Applying for my loan was quick and simple. Also they were quick to change my repayment date when requested to meet my request Reviewed on: 10th March 2023

Quick and easy

Was easy to apply and funds transfered quickly Reviewed on: 10th March 2023

Excellent service

No fuss easy to apply, and most importantly without keep sending you hundreds of promotional emails. Reviewed on: 10th March 2023

Excellent rates

Great rates. Very speedy online service. Funds in account within hours. Reviewed on: 10th March 2023

Nice and straightforward

Easy to understand and easy to apply. The interest was very reasonable and I was able to pay it all early. Reviewed on: 10th March 2023

Smooth operator

Everything about the service has been smooth and easy - brilliant Reviewed on: 10th March 2023

Quality loan

Was recommended by Martin Lewis and was not disappointed. Simple easy and not an extortionate amount to pay back . . Reviewed on: 10th March 2023

Loan

I found the whole experience on how to apply for a loan made Very easy by the very understanding staff and they made the whole experience very easy and quick Reviewed on: 10th March 2023

Very good customer service

Very good customer service、Smooth application and quick response. Reviewed on: 10th March 2023

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